Penalty Charge Notice System (Bristol) - Soft Market Test

Description

Bristol City Council (BCC) oversees the enforcement of Parking, Bus Lane, and Clean Air Zone (CAZ) restrictions, along with the issuing and management of associated Penalty Charge Notices (PCNs). In the coming period, we will be implementing a Liveable Neighbourhoods scheme and encompassing Moving Traffic Enforcement. To provide some context, approximately 700,000 PCNs were issued in the prevous financial year, with around 470,000 related to CAZ violations. BCC are aiming to procure a PCN back-office system later this year, and the questionnaire below is designed to help the Council understand the available functionality of existing or potential software packages on the market. The system would manage the full lifecycle of a PCN including the issuing of the PCN, appeals against a charge (from informal appeals through to Traffic Penalty Tribunal cases) and closure of a case. Keywords: Parking Charge Notices, Traffic Management