SOC Out-of-Hours Protective Monitoring Service

Description

Defra's Security Operations Centre (SOC) is reliant on a hybrid model for protective monitoring, whereby Defra's internal SOC provides coverage during standard business hours (09:00-17:00) Monday to Friday and an external supplier delivers monitoring outside these hours. Defra is seeking to reprocure this out-of-hours Protective Monitoring SOC service when the incumbent contract expires on 31st October 2026. Contract Term: The Authority is seeking an initial contract term of 3-years, with two options to extend for 1-year each (3+1+1). Route to Market: The Crown Commercial Service's RM3764.3 Cyber Security Services 3 DPS. Suppliers must register on the DPS via CCS' website and meet the Contracting Authority's requirements to be considered for this opportunity. Timelines* (2026) 10th March - ITT Stage 1 released 23rd March - ITT Stage 2 released 20th April - ITT Submission deadline 11th June - Contract Award 1st November - Contract Start Date *Please note that these are provisional timelines and could be subject to change at the Authority's discretion.