Awarded contract

Published 9 years ago

Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile

8 suppliers have saved this notice.

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Buyer

Hanover Housing Association

Value

440,000 GBP

Current supplier

Amillan Limited

Description

CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded. Lot 2 is to be re-tendered. THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across two lots: 1. Business Telephony & Contact Centre 2. Customer Relationship Management (CRM) & Mobile Working. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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