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Awarded

Universal Information and Advice Service

Published

Supplier(s)

Cheshire East CAB Ltd

Value

1,635,000 GBP

Description

The Council are looking for a Provider who will offer a free to access, financially related, Universal Information and Advice service that is available to all residents of Cheshire East. The service will be accessible through a number of channels including face to face, telephone, email and online. As residents are regularly presenting with complex needs that cover multiple issues, there will be a clear single pathway to access the service to ensure that residents needs are assessed appropriately. \r \r Following initial contact, the Provider will assess the resident's issue(s) and if the issue is straightforward and can be dealt with during the initial contact they should do so, if not they will then offer further appointments to provide more time to resolve the resident's issue(s). Referrals received from referring partners will need to be triaged and prioritised to support those in greatest need first.\r Additional information: This opportunity is available to apply for at the Chest https://www.the-chest.org.uk/ Project Reference: DN685505

Timeline

Award date

2 months ago

Publish date

17 days ago

Buyer information

Cheshire East Council

Contact:
Tracy Roberts
Email:
tracy.roberts@cheshireeast.gov.uk

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Notice topic

Other community, social and personal services

Related topics

Services provided by extra-territorial organisations and bodiesPrivate households with employed personsMiscellaneous servicesEqual opportunities consultancy servicesMembership organisation services

Source

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