Awarded contract
Published
CBMDC 462 - automated telephony call routing solution
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Value
41,252 GBP
Current supplier
Netcall Technology Limited
Description
Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension
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