Awarded contract

Published

CBMDC 462 - automated telephony call routing solution

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Value

41,252 GBP

Current supplier

Netcall Technology Limited

Description

Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension

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