Calabrio Work Force Management (WFM)

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Buyer

North Yorkshire Council

Value

241,896 GBP

Current supplier

OPUS BUSINESS SYSTEMS LIMITED

Description

Ancillary Services for a Mitel Contact Centre. Calabrio work force management (WFM) software provides, reporting & management information, forecasting demand management, resource availability management, skills matching, shift management, time recording management, intelligent adherence and leave management for the contact centre.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Connect with key decision makers

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Assistant Chief Executive HR & Business Support

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Assistant Chief Executive Local Engagement

Deputy/Assistant Chief Officer

Digital Health and Care Wales

52,415.54 GBP

Published 2 days ago

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CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

48800000 - Information systems and servers

48700000 - Software package utilities

48600000 - Database and operating software package

48500000 - Communication and multimedia software package

48400000 - Business transaction and personal business software package

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