Building and facilities management services

Description

SOAS, University of London is the only Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. Uniquely combining language scholarship, disciplinary expertise and regional focus, it has the largest concentration in Europe of academic staff concerned with Africa, Asia and the Middle East. The School was founded as the School of Oriental Studies in 1916, relocated to Russell Square in 1941 and took its present title in 2014. Over the last century SOAS has built a strong academic reputation throughout the world and especially in Asia, Africa and the Middle East. It has outstanding facilities, both scholarly and practical and is a global academic base and a crucial resource for London. The SOAS estate is located in Bloomsbury adjacent to Russell Square and consists of the following buildings: — The College Building (which includes the Philips Building), dating from 1939 to 1973, form the core of the site. The Library and staff and student accommodation and facilities are housed in these buildings. The SOAS Library — recognised as a collection of national importance — houses over 1 500 000 items in more than 400 languages. It has significant archival holdings and a growing network of electronic resources. — The Brunei Gallery — opened in 1995, provides academic accommodation and teaching space and gallery space open to the public. — Russell Square Terraces (The Faber Building and 21-22 Russell Square) — these buildings are refurbished Georgian town-houses which provide accommodation for foundation courses and the Language Centre. — Senate House North Block — is currently under refurbishment with completion due in June 2016. The facility and will provide uptodate facilities for research, teaching and student social learning space as well as open plan office accommodation. SOAS, University of London (the Contracting Authority) is seeking an innovative supplier with a strong customer focus who is able to a deliver a range of integrated facilities management services (‘IFM’), will work collaboratively with the University, bringing innovative service solutions and embraces and delivers continuous improvement. The principal objectives of the Contract will be to: — Deliver value for money and integrated facilities management services and property asset management services to the SOAS estate of approximately 6 buildings (1 of which is currently under construction); — Provide improved Management Information from best in class IT systems for the estate and ensure ongoing statutory compliance with an enhanced audit trail and improved accountability for tracking service delivery performance; — Provide a responsive front-line service in-line with industry best practice; — Evidence ongoing workforce training and effective management. The contract will be for a period of 5 years and 2 months with 2 optional extensions of 12 months (exercisable at the contracting authority's discretion). The conditions of contract will be the NEC3 Term Service Contract Option A April 2013 edition with amendments. The full terms of contract are available with the procurement documents at the website identified above. Economic operators should satisfy themselves that they are content to enter into the contract on those terms and conditions before responding to this notice. Services required include but are not be limited to: — Hard Services to SFG 20 standards; Statutory compliance, Planned and Reactive Maintenance (M&E), Planned and Reactive Maintenance (Internal and External Fabric), BMS Operation / Management, Testing and Inspections, Fire Alarm Testing, Portable Appliance Testing, Water Softening Treatment and Provision, UPS Maintenance, Maintenance of PA Equipment, Reactive Maintenance (M&E), Reactive Maintenance (Internal Fabric), Reactive Maintenance (Furniture), Reactive Maintenance (Signage), Lift Entrapments, Lock-smith Services, Re-lamping, Painting and Decorating, Technical Cleaning: voids, risers, ductwork, grills, etc. — Project Delivery; Client Driven Small and Large Projects, Life-Cycle Replacement Projects; — Grounds Maintenance; Salting / Gritting, Snow and Ice Clearance, Soft Landscaping Maintenance, Arboriculture, Internal Planting / X-mas Trees, Leaf Clearance, Litter picking; — Pest Control; Planned Pest Control Service, Reactive Pest Control Service; — Cleaning; Routine Cleaning, Periodic Cleaning, Reactive Cleaning, Communication and Equipment Room Cleaning, External Areas Cleaning, Wash-room Consumables, Feminine Hygiene Disposal Service, External Window Cleaning, Internal Glazing Cleaning, Graffiti and Stain Removal, External Fabric Cleaning, Barrier Mats (Provision); — WEEE waste, Landscaping Waste; — Security Provision; Security Risk Assessments, Access Pass Management, Key Holding, Lock and Unlock, Static Guarding, Internal patrols, Incident Management and Reporting, Reactive Guarding, On-site CCTV Recording / Non Static Monitoring, Security Systems; — Front of House and Customer Services; Reception / Visitor Management Service, Switch-board; — Mail and Logistics Services; Mail-room Management, Delivery and Collection Service between buildings, Loading Bay management, Goods in / out, Courier Booking; — Space planning and Move Management; Minor Churn Service, Major Churn Service; — 1st-Aid and Ergonomics; 1st Aider Provision, Defibrillator Equipment battery checks, Hearing loop testing and maintenance; — Wider FM third party Contract Management Services; Project Management, Statutory Compliance Surveys, Building Records Management.