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Awarded

Piloting approaches to capturing customer experience in the water sector for PR24

Published

Supplier(s)

Accent Marketing and Research Ltd

Value

183,117 GBP

Description

Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.

Timeline

Award date

5 months ago

Publish date

4 months ago

Buyer information

Water Services Regulation Authority (Ofwat)

Contact:
Donna Monro
Email:
donnamarie.monro@ofwat.gov.uk

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Notice topics

Design and execution of research and developmentResearch services

Related topics

Marine research servicesResearch laboratory servicesResearch and experimental development servicesResearch and development services and related consultancy services

Source

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