Administrative healthcare services

Description

NHSPS has approximately 900 leased properties in its portfolio located across seven geographical regions and in many cases service charges and/or buildings insurance premiums are demanded by the Landlord. In the first 6 months YTD of 2020/21, NHSPS has paid out c. GBP 13 million in landlord service charges across c. 600 headleases. In addition, we have paid out Landlord service charges in excess of GBP 25 000 (YTD) at 144 of these headleases, and the 50 most expensive service charges (GBP 70 000 YTD and above) account for c. 50 % of the total paid out YTD. Headlease interests held by NHSPS fall into two broad categories, commercial landlords and NHS Family landlords. Commercial landlords comprise a broad mixture of institutions, local authorities, JVs and management companies. NHS Family landlords comprise NHS Trusts and GPs. Where the landlord is a commercial entity the initial focus of this instruction will be to regularise all accounting matters and scrutinise documentation to eradicate (and where relevant seek reimbursement of) any charges that are not consistent with the headlease. As a member of the NHS Family, NHSPS adopts a more conciliatory approach with NHS Landlords and provides both support and advice to encourage best practice to be adopted where the headlease requires the landlord to administer a service charge or entitles the Landlord to recover buildings insurance premiums. We now require a consultant with a proven track record to assist our property management teams in ensuring that landlords discharge their liabilities in respect of service charges and buildings insurance recharges in a manner consistent with the lease and in addition ensure that financial reporting is accurate and fully transparent. The primary reason we require this service to be delivered accurately is that we pass through all head landlord service charges to the occupiers of our buildings and accordingly we need to be in a position to demonstrate to our occupiers that all charges that we pass through are fully transparent and auditable. Initially NHSPS requires the following elements of the scope detailed below to be delivered: • landlord service charges – cost recovery. As the contract progresses NHSPS may require to call on the supplier to provide the following elements of the scope: • landlord service charge – best practice/service charge management, • landlord insurance recharges – cost recovery, • landlord insurance recharges – best practices/landlord insurance recharge management. NHSPS has approximately 900 leased properties in its portfolio located across seven geographical regions and in many cases service charges and/or buildings insurance premiums are demanded by the landlord. In the first 6 months YTD of 2020/21, NHSPS has paid out c. GBP 13 million in landlord service charges across c. 600 headleases. In addition, we have paid out landlord service charges in excess of GBP 25 000 (YTD) at 144 of these headleases, and the 50 most expensive service charges (GBP 70 000 YTD and above) account for c. 50 % of the total paid out YTD. Headlease interests held by NHSPS fall into two broad categories, commercial landlords and NHS Family landlords. Commercial landlords comprise a broad mixture of institutions, local authorities, JVs and management companies. NHS Family landlords comprise NHS Trusts and GPs. Where the landlord is a commercial entity the initial focus of this instruction will be to regularise all accounting matters and scrutinise documentation to eradicate (and where relevant seek reimbursement of) any charges that are not consistent with the headlease. As a member of the NHS Family, NHSPS adopts a more conciliatory approach with NHS Landlords and provides both support and advice to encourage best practice to be adopted where the headlease requires the landlord to administer a service charge or entitles the landlord to recover buildings insurance premiums. We now require a consultant with a proven track record to assist our property management teams in ensuring that landlords discharge their liabilities in respect of service charges and buildings insurance recharges in a manner consistent with the lease and in addition ensure that financial reporting is accurate and fully transparent. The primary reason we require this service to be delivered accurately is that we pass through all head landlord service charges to the occupiers of our buildings and accordingly we need to be in a position to demonstrate to our occupiers that all charges that we pass through are fully transparent and auditable. Initially NHSPS requires the following elements of the scope detailed below to be delivered: • landlord service charges – cost recovery. As the contract progresses NHSPS may require to call on the supplier to provide the following elements of the scope: • landlord service charge – best practice/service charge management; • landlord insurance recharges – cost recovery; • landlord insurance recharges – best practices/landlord insurance recharge management.