Awarded contract

Published 2 days ago

Provision of Govmetrix CX customer feedback and citizen experience improvement platform

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Buyer

Kingston upon Hull City Council

Value

53,997 GBP

Current supplier

ROL Solutions Ltd t/a GovMetric CX

Description

To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need. Contract to commence 1st July 2026 to expire 30th June 2029. Contract value £53,997.00 (excluding extension option).

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

DCE/Exec Dir-Children, Young People & Family Sers

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director of Corporate Resources

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

72268000 - Software supply services

72260000 - Software-related services

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