23/00572 Procurement of service and maintenance - Cisco

Description

The Norwegian Health Network SF (NHN) is a state enterprise owned by the Ministry of Health and Care Services and is the contracting authority for this procurement. Our assignment is to develop, manage, and run national e-health systems and infrastructure. We ensure secure and effective interaction between stakeholders in the Health and Care Services. Since 2017, NHN has provided ICT, procurement and archiving services to organisations in the central health administration. You can read more about the Norwegian Health Network and our services at www.nhn.no. Lot 1: The Norwegian Health Network SF would like to enter into a contract for yearly Service and Maintenance services for the Norwegian Health Network's existing Cisco portfolio at all times. A contract will be signed, at the Smart Grid level, with one tenderer. The Norwegian Health Network SF is covered by the Hospital Procurement Trust's agreement for the purchase of network equipment, and all future procurements for the purchase of equipment will be made without including service and maintenance. Service and maintenance on purchased equipment will be continuously reported on the contract established in this procurement. The contract will grant the right to use licences, and the number of licences will be scalable, both up and down. HW procurement is not part of the contest, but support and maintenance will be provided for what already exists and may be included in the contract later on. This is not an exclusive agreement and NHN reserves the right to purchase support along with HW and licences in other tender contests. The contract will be regulated by SSA-V, SSA-B and associated appendices.