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Awarded

iCasework case management for councillors

Published

Supplier(s)

Civica UK Limited

Value

59,375 GBP

Description

Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.

Timeline

Award date

2 years ago

Publish date

4 months ago

Buyer information

London Borough of Islington

Contact:
Mahiul Islam
Email:
mahiul.islam@islington.gov.uk

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Notice topic

Software package and information systems

Related topics

Miscellaneous software package and computer systemsInformation systems and serversSoftware package utilitiesDatabase and operating software packageCommunication and multimedia software packageBusiness transaction and personal business software package

Source

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