Software supply services

Description

During the design, build and operation phases of the fixed link across Femern Belt a large amount of requirements have been and will be imposed upon Femern A/S by authorities and have been and will be imposed upon multiple contractors and tenderers by Femern A/S. Femern A/S (and potentially other projects within the Sund and Belt Group) needs a requirement management system to manage these requirements. Femern A/S (Femern) is part of Sund & Bælt Holding A/S, which is owned 100 pct. by the Danish Ministry of Transport, Building, and Housing. In April 2009, Femern was established to conduct preparations, studies, design etc. in connection with the establishment of a fixed link across the Fehmarn Belt. In 2015, Femern was authorized to establish and operate a fixed link across the Fehmarn Belt and to carry out the dispositions necessary for the implementation. During the design, build and operation phases of the fixed link across Femern Belt a large amount of requirements have been and will be imposed upon Femern by authorities and have been and will be imposed upon multiple contractors and tenderers by Femern. Femern needs a Requirement Management System to manage these requirements. The offered solution shall support Femern A/S in managing requirements in large complex tendering procedures, managing requirements in civil works contracts, managing requirements related to railway contracts etc. Femern needs a solution providing a intuitive and cost-effective way of creating requirements in the System and various features supporting effective management of such requirements. Furthermore, Femern need a solution that includes report, export and analysis functionality. The system shall further support Femern A/S in collaborating with contractors and project interface parties, and other workflows. The solution shall include functionality for tracking dependencies and linking of requirements, and support integrations to other systems.The solution shall be based on a proven standard software. The solution must be provided as a license to a standard software solution delivered as a software-as-a-service solution. the scope of the contract – which is elaborated in the procurement documents – covers: A. Configuration and implementation of the solution The supplier shall configure, implement and make the solution available for the customer as SaaS. B. Support and maintenance ThesSupplier shall deliver continuing services, including maintenance of the solution, including fixes, security updates, new releases etc. The solution must be updated continuously with necessary optimizations and, the supplier is expected to perform support services. C. Services on demand The supplier must deliver a number of services. Such services on demand cover e.g. employee training, re-configuration of the solution, integration services – e.g. integration with the customer’s document management system (DMS) and other consultancy services related to the System and management of requirements in general as further specified in the procurement documents. Furthermore, the number of licenses needed by the customer may vary, and the supplier must with due notice be able to adjust the system accordingly as specified in the procurement documents. Sund and Bælt Holding A/S and their present and future affiliated companies can purchase licenses under this contract.