IT services: consulting, software development, Internet and support

Description

Southern Water has an ongoing need to deliver managed IT services and projects, for which existing contracts are expiring. A transformation of the IT environment is under way to bring significant improvements in value for money, service quality, reduced service cost and continuous improvement. SWS plan to establish a new supplier ecosystem by partnering with specialist managed service partners who have capability and expertise in the following fields: — Lot 1 — Infrastructure and Hosting Services; — Lot 2 — Networking, Communications and Telemetry (out of scope for this Contract Notice); — Lot 3 — End User Computing (out of scope for this Contract Notice); — Lot 4 — Applications Management and Business Services Integrator. SWS have an ongoing Procurement exercise for Lots 2 and 3. Therefore, the purpose of this Contract Notice is to publish our intention to invite responses that address Lots 1 and 4. Will be accountable for: — Provide service oriented secure and reliable hosting services for SW and application service providers; — Optimise the infrastructure estate considering cloud and virtualisation; — Assess, broker and implement cloud hosted solutions; — Commoditise infrastructure and hosting services and reduce cost; — Own and manage all required assets to optimise cost for SW; — Provide programme and project management; — Continuously improve the reliability and quality of service. Service Transition Partner: — Release, transition and change management; — Develop a common (2 speed) project delivery methodology; — Facilitate and conduct testing (Integration and UAT); — Coordinate delivery of projects and programmes in time, in budget, in quality. 1654.