26-22 Unified Website Platform, CMS, Hosting, Design and Build

Description

(DOCUMENTATION IS AVAILABLE AT: https://wlv.ukp.app.jaggaer.com/ ALL CORRESPONDENCE AND SUBMISSIONS MUST BE VIA THIS ETENDERING PORTAL) The University is seeking to procure unified digital platform comprising a new Content Management System, secure cloud hosting, front end design and design system, front-end build, integration with back-end systems and data, content migration, training and enablement, and ongoing service operations. The appointed partner will work hand in hand with University Teams to design and implement a modern, reliable and user-friendly website that supports prospective students, current students, staff, and external audiences. The successful supplier will be required to measurably improve student recruitment outcomes across UK and international markets, reinforce accessibility, optimisation of content management and accuracy, and reduce operational overheads and risk. This invitation consolidates responsibilities into one accountable supplier to remove fragmentation, accelerate delivery, and create a coherent experience and service model. The successful supplier must demonstrate capability across architecture, user experience, design, content operations, data integration, technical development, security and service management, backed by evidence from higher education institutions and/or comparable public sector programmes. Stage 1 of the new website must be delivered by end January 2027, followed by planned enhancements in the six months after launch. The programme will prioritise recruitment journeys for undergraduate, postgraduate and international audiences, including support for clearing and open day campaigns. The successful supplier will deliver to these milestones while safeguarding business continuity and protecting search visibility during transition. The University has partnered with PA Consulting to develop this tender specification; PA Consulting will also be involved in the evaluation of tender submissions.