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Awarded

Provision of PPG and BAU Interim Support

Published

Supplier(s)

BRICKENDON CONSULTING LIMITED

Value

439,000 GBP

Description

Crown Commercial Service is seeking a supplier to provide PPG Operational support requirements in an interim capacity. This is until a longer-term mode of operation has been identified. This interim support will provide the following Operational support for organisations and users registered on the PPG system including actioning of service requests. Development support to ensure bug and issues are remediated. 2nd and 3rd line ticket support. Management of PPG technical knowledge including updates to existing documentation and creation of anything new identified and imparting of knowledge to wider support teams Applying of PPG Patches and Updates. Proactive monitoring of PPG including identification of any capacity and performance issues and threshold limits. Including regular output reports to stakeholders.

Timeline

Award date

3 months ago

Publish date

2 months ago

Buyer information

Crown Commercial Service

Contact:
Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office
Email:
supplier@crowncommercial.gov.uk

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Notice topic

IT services: consulting, software development, Internet and support

Related topics

Computer back-up and catalogue conversion servicesComputer audit and testing servicesComputer network servicesComputer support and consultancy servicesComputer-related servicesInternet services

Source

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