Market Engagement - Local Authority Housing, Revenue and Benefits system

Description

The Council has a contract in place for a system for housing, benefits and council tax which commenced in April 2022 and is expiring by the end of March / April 2027. These are key line of business systems which ensure the Council is able to manage the Housing functions and the administration of Revenues and Benefits in an effective and efficient way. The Council seeks to gain a more detailed understanding of the supplier market and range of solutions that may be available. This market engagement will help to clarify its requirements, assesses the market’s capacity and develops our future procurement strategy. Following responses being received, the Council may choose to invite selected supplier to present online via Microsoft Teams. This is expected to be held between 26/10/2026 – 06/11/2026. Further instructions will be provided to responders at that time. Suppliers will not be prejudiced in any future procurement processes by either responding or not responding to this market engagement exercise. Please read this document and if you feel that your organisation is able to contribute to this exercise, please complete the response document and return, via the E-Procurement Portal (ProContract) by 1pm on 05/10/2026. Keywords: Software, Revenue, Housing, Benefits