Awarded contract
Published
Customer Feedback System
6 suppliers have saved this notice.
Looks like a fit? Save this tender and qualify it in Stotles
Description
Contract was awarded via G-Cloud 14. Customer Feedback system to handle Information Requests and Complaints handling. Enabling the council to collate information relating to cases in one place and to have a robust audit trail, showing the progress of cases and the time taken to complete responses. The system encompassed the following types of feedback: • Customer Feedback - Comments, Complaints and Compliments • Local Ombudsman Complaints • Member Complaints • Freedom of Information Requests • Subject Access Requests • Environmental Information Regulations complaints The initial contract term is for 2 Years with a possible 1 Year extension.
Qualify tenders faster with AI summaries - see key details in the Stotles app
Never miss a tender again
Get alerts, AI summaries and tools to qualify faster
Explore similar pre-tenders, open or awarded contracts
Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.
West Hertfordshire Hospitals NHS Trust
259,549.89 GBP
Published 14 hours ago
Derbyshire County Council
1,413,100 GBP
Published 14 hours ago
Awarded
Cisco Enterprise Agreement for the Police Forces of Bedfordshire, Cambridgeshire and Hertfordshire
The Police and Crime Commissioner for Bedfordshire and the Bedfordshire Chief Constable; The Police and Crime Commissioner for Cambridgeshire and the Cambridgeshire Chief Constable; The Police and Crime Commissioner for Hertfordshire and the Hertfordshire
1,177,895.05 GBP
Published 2 days ago
South Tyneside Metropolitan Borough Council
130,757 GBP
Published 2 days ago
Awarded
SSL Certificates 2026
Department For Work and Pensions (DWP)
354,963.34 GBP
Published 2 days ago
Financial Conduct Authority
252,096 GBP
Published 2 days ago
Explore top buyers for public sector contracts
Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.
CPV Codes
Sign up to the Stotles Tender Tracker for free
Find even more contracts with advanced search capability and AI powered relevance scoring.