Repair and maintenance services of electrical and mechanical building installations

Description

The works will be carried out in a combination of low rise and high rise properties and will comprise the repair and maintenance of water supplies (including pressure tanks, pumps, compressors and storage tanks), dry risers, lightning conductors, communal laundries, landlord's electrical supplies and distribution, motor rooms, protection systems, ventilation systems, emergency lighting systems, warden call systems, door entry systems and water hygiene and legionella testing. New Gorbals Housing Association is seeking to enter into a Contract with a suitably experienced Contractor for the provision of planned servicing and reactive maintenance of Mechanical and Electrical services installations and water hygiene and Legionella testing works within the Association's properties as detailed in the ITT document. It is intended that the contract duration will be three years from a mutually agreed date in April 2017 to 31.3.2020 with the possibility of further one-year extensions to the Contract, up to a maximum of 2 additional years in total. The works will be carried out in a combination of low rise and high rise properties and will comprise the repair and maintenance of water supplies (including pressure tanks, pumps, compressors and storage tanks), dry risers, lightning conductors, communal laundries, landlord's electrical supplies and distribution, motor rooms, protection systems, ventilation systems, emergency lighting systems, warden call systems, door entry systems and water hygiene and legionella testing. The properties are a mixture of social rented and private properties for which New Gorbals Housing Association provide factoring services. A completion certificate in a format to be agreed with New Gorbals Housing Association is to be provided by the Contractor and completed in accordance with any relevant legislation and submitted to the Client for all works carried out under the contract (including reactive repair call-outs attended, detailing the fault/s identified and the rectification works carried out). Notification that works are complete is via the return of all completion certificates to the Client from the Contractor via a real-time information recording and reporting system to which New Gorbals Housing Association shall have 24-hour access for the duration of the Contract and on which all certification for completed works shall be stored. The portal shall be set up in order to show works completed on a monthly basis. Within each month's folder, the Contractor shall be required to establish sub-folders detailing each address where works have been carried out in that month. All completed sign-off sheets, repairs reports, commissioning sheets, etc. shall be stored in the sub-folder relating to the relevant address where works have been carried out.Status of all jobs (both servicing and reactive maintenance) will be confirmed to the Client by means of an electronic spreadsheet in Microsoft Excel format on an at least weekly basis. Status to include job number (where applicable), property address, completion and non-completion, details works carried out, dates of all visits, including completion dates, no access visits and dates of missed appointments and whether or not the job was completed on the first visit (First Time Fix). The report should also state if the response time and completion was within contract timescales. The information also to include reasons for non-completion or any special circumstances outstanding, etc. including the number of call-outs made to the property since commencement of the contract. This weekly report to be submitted to New Gorbals Housing Association no later than noon each Monday detailing all works from the previous week. The report is to accurately reflect the information required above, particularly visit and completion dates. These dates are to match those on invoices and engineers' reports submitted for the work. It is an essential requirement of this contract that the Contractor shall be required to provide remote web access to their information recording system for the Client's use. It is essential that a suitable I.T. system be established prior to the Contract start date to enable the recording of all events immediately from commencement of any work.