Single Point of Access (SPoA) Eye Care Service

Description

NHS Cheshire and Merseyside Integrated Care Board is procuring a Single Point of Access (SPoA) Eye Care Service to provide a clinically led referral management and triage service for ophthalmology referrals across Cheshire and Merseyside. The service will improve referral quality, support patient choice, optimise onward pathways and help reduce unnecessary secondary care demand through a consistent system wide approach. Lot 1: NHS Cheshire and Merseyside Integrated Care Board (ICB) is undertaking a Competitive Process under the Health Care Services (Provider Selection Regime) Regulations 2023 to appoint a single provider to deliver a Single Point of Access (SPoA) Eye Care Service across Cheshire and Merseyside. The service will provide a clinically led referral management and triage function for ophthalmology referrals from primary care, supported by a digital referral platform, with the aim of improving referral quality, ensuring patients are directed to the most appropriate clinical pathway, supporting patient choice, reducing unnecessary secondary care demand and improving equitable access to eye care services across Cheshire and Merseyside.