Norwich Bus Station and Park and Ride Sites

Description

The proposed contracts are for the provision of Norwich Bus Station Operational Management and Site and Premises Maintenance and the maintenance of Norwich's 6 Park and Ride Sites. Provision of the bus service will not form part of these contracts. The County Council owns Norwich Bus Station and will lease it to the Operator for the term of the Contract. The Park and Ride sites will remain under the ownership of the County Council and will not be leased to the successful Bidder. At Norwich Bus Station the Operator will be responsible for all aspects of running the site, including but not limited to: • Payment of the business rates to Norwich City Council • Obtaining and paying for utilities for the site • Drainage, water and sewerage costs • Obtaining insurance for the building, contents and public liability • Ensuring security of the site and building • Maintenance of the site and building • Managing members of the public and ensuring safety • Managing vehicles movements and operators who use the site • Providing a customer service information desk and assisting passengers The key responsibilities of the supplier at the Park and Ride sites will be: · Ensuring the site is clean and tidy, including litter picking, emptying bins and keeping vegetation clear · Cleaning external assets like shelters, information boards · Cleaning internal areas such as customer welfare facilities · Making repairs to minor assets like fencing, toilets · Inspecting the site and reporting major defects to the Council. -Undertaking routine compliance tests as agreed by site