Case/archive system qualification phase

Description

Ferde AS is a regional toll collection company that finances toll collection projects and collects tolls in Agder, Rogaland and Vestland counties. Ferde is organised as a joint-stock company and is owned by Vestland County, Rogaland County and Agder Country, one third each. The main office is in Bergen. The contest is being carried out in two phases with one qualification phase Lot 1: The purpose of the procurement is to enter into a contract for the purchase of a case management system with built-in archiving. The new case/archiving management system must streamline work processes, increase document capture and improve information security. The system must be user-friendly and have an intuitive user experience. The system will contribute to making work in digitalisation and archiving easier and more understandable, both for those who work with the system on a daily basis, as well as for employees who only handle documents that need to be archived and recorded once. The system must be delivered and operated by the service provider as a Software as a Service (SaaS), and should be available on mobile platforms such as PC and tablet, regardless of the user's workplace and without requirements for separate hardware to use the system. The tenderer will be responsible for upgrades of the system as well as integrations. The tenderer will be responsible for the operation and maintenance of the system and underlying infrastructure. See the tender documentation for a further description.