Awarded contract
Published
Telecommunications system
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Description
This is a contract award notice for lot 1 only (Business Telephony and Contact Centre). Lot 2 (Customer Relationship Management (CRM) and Mobile Working.) was not awarded. Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. Telephony and Contact Centre. CRM and Mobile Technology.
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