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Awarded contract

Published

Provision of Contact Centre Accreditation and Membership

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Buyer

Driver and Vehicle Licensing Agency

Value

41,000 GBP

Current supplier

CCA Global Ltd

Description

DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract. ## Contract award Title: Provision of Contact Centre Accreditation and Membership

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Human Resources & Estates Director

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

64200000 - Telecommunications services
64220000 - Telecommunication services except telephone and data transmission services
64210000 - Telephone and data transmission services
64000000 - Postal and telecommunications services

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