Awarded contract

Published

Provision of Contact Centre Accreditation and Membership

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Value

41,000 GBP

Current supplier

CCA Global Ltd

Description

DVLA has decided to utilise the CCA Global Standard as a benchmark and currently hold global Version 7 accreditation. DVLA’s intention is to renew this membership & gain Version 8 accreditation for the term of this contract. ## Contract award Title: Provision of Contact Centre Accreditation and Membership

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