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Awarded

Supply and Installation of an application Platform as a Service solution with ITSM applications

Published

Supplier(s)

CSC Computer Sciences Limited

Value

1,200,000 GBP

Description

The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process. In supporting this the strategy has three key goals that relate to application Platform as a Service and ITSM tools: •Develop a strong customer ethos and service model. •Develop a consistent user experience providing a solid foundation for new innovative IT Services. •Remove duplication of service and technologies and standardise where appropriate. While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpinned by a common tool that are focused on maximising the benefit to the service customers and service users Responses to this tender will need to consider the full suite of applications that are currently delivered by the application Platform as a Service and ITSM applications as detailed below.

Timeline

Award date

5 years ago

Publish date

5 years ago

Buyer information

University of Leeds

Email:
d.mclaren@leeds.ac.uk

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Notice topic

Software package and information systems

Related topics

Miscellaneous software package and computer systemsInformation systems and serversSoftware package utilitiesDatabase and operating software packageCommunication and multimedia software packageBusiness transaction and personal business software package

Source

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