Pre-tender
Published
Services-Framework-Debt Collection
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Description
Service Requirement - Debt Collection (Household only). The scope is for Debt Collection services for United Utilities Household Customers. Debt Collection Agencies play a part in the strategy of recovering debt in at various stages within the collections processes. Debt Collection activities at United Utilities include: - Recovery of live debt on existing customer base. - Trace and Collect on Leaver Debts. - Field visits for various campaign activity. - Campaign Activity for earlier collections. - Specialist activities e.g. Probate.
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