Awarded contract

Published 5 years ago

Casework Assistance services

4 suppliers have saved this notice.

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Buyer

HOUSING OMBUDSMAN SERVICE

Value

850,000 GBP

Current supplier

CLANCHATTON BIRMINGHAM LIMITED

Description

The Housing Ombudsman is seeking a supplier who has provided dispute resolution services/investigative services to either an Ombudsman or the regulatory service sector. The successful supplier will be required to review housing complaint case material and to complete a fully documented impartial and fair determination based on the facts of the case. The expected output per month from 01 November 2020 to 30 June 2021 is approximately 75 case completed per month

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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The Housing Ombudsman

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Dispute Support & Resolution

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of Quality, Engagement & Development

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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