2025-049 Case Management System

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Buyer

Office of Gas and Electricity Markets (Ofgem)

Value

85,579.2 GBP

Current supplier

Fivium LTD

Description

Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews. The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Acting Chief Executive/Director General, Markets

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director Strategy, Economics, Research & Net Zero

Top Level Director

The GRAB Trust (Group for Recycling in Argyll and Bute Trust Limited)

550,000 GBP

Published 3 days ago

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