Open tender
Published
Patient Transport Services Framework Agreement
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Buyer
Close date
2026-04-14
Description
Provision of Patient Transport Services for patients without access to private vehicles, support from family or friends, or voluntary sector transport, as well as those whose usual transport arrangements are temporarily unavailable. To facilitate efficient and effective patient transport service delivery, the requirement is divided into nineteen geographical Lots. Further information is available in the ITT documents. Lot 1: Lot 1 - Aberdeen City and Environs This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Aberdeen (as per indicative postcodes - AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25 ) and vice versa. This includes: o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment. o Patients being discharged from hospital to maintain patient flow. Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents. Lot 2: Lot 2 - Banff & Environs This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Banff - Chalmers Hospital (as per indicative postcodes - AB44, AB45, AB55, AB56, AB53 ) and vice versa. This includes: Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment; Patients being discharged from hospital to maintain patient flow. Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents. Lot 3: Lot 3 - Elgin & Environs This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Elgin - Dr. Gray's Hospital (as per indicative postcodes - IV30, IV31, IV36, IV32, AB38, AB37 ) and vice versa. This includes: o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment. o Patients being discharged from hospital to maintain patient flow. Please note that the tender documents are within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents. Lot 5: Lot 5 - Peterhead & Environ TThis lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Peterhead - Peterhead community Hospital (as per indicative postcodes - AB42, AB43) and vice versa. This includes: o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment. o Patients being discharged from hospital to maintain patient flow. Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available at the ITT stage. Lot 4: Lot 4 - Inverurie & Environs This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Inverurie - Inverurie Hospital (as per indicative postcodes - AB41, AB51, AB52, AB54) and vice versa. This includes: o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment. o Patients being discharged from hospital to maintain patient flow. Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents. Lot 6: Lot 6 - Stonehaven & Environs This lot constitutes transport between NHS Grampian sites and patient homes within local catchment areas in Stonehaven - Kincardine community Hospital (as per indicative postcodes - AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB39) and vice versa. This includes: o Renal patients attending a NHS Grampian site for an appointment e.g. dialysis treatment. o Patients being discharged from hospital to maintain patient flow. Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents. Lot 7: Lot 7- Journeys across NHS Grampian sites or patients' homes to non-local NHS Grampian sites and vice versa This Lot covers the transportation of patients to and from other hospitals, GP practices or patient homes within the NHS Grampian region including the Aberdeen Royal Infirmary. Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents. Lot 8: Lot 8 - Journeys from across NHS Grampian to anywhere outside NHSG South This Lot covers the transportation of Patients to hospitals outside NHSG catchment area South eg National Treatment Centre , Stracathro, Edinburgh and Glasgow. Providers may be required to pick up patients from across Grampian and to hospitals in Edinburgh or Glasgow or to any other hospitals outside the Grampian region. For these journeys, the potential providers will be expected to be available at very short notice and journeys could take place anytime including overnight, weekends, and public holidays. A minimum of two providers will be appointed to this lot. Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents. Lot 9: Lot 9 - Journeys from across NHS Grampian to anywhere outside NHSG North This Lot covers the transportation of Patients to hospitals outside NHSG catchment area North eg National Treatment Centre , Inverness. Providers may be required to pick up patients from across Grampian and to hospitals in Inverness and to any other hospitals north of the Grampian region. For these journeys, the potential providers will be expected to be available at very short notice and journeys could take place anytime including overnight, weekends, and public holidays. A minimum of two providers will be appointed to this lot. Further information is available on the Specification and ITT docs within the Master ITT supplier document area. Additional information: Further information is available in the specification and ITT Documents. Lot 10: Lot 10 - Community Transport Journeys from NHSG to and from patient homes - Aberdeen Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Aberdeen (Aberdeen Royal Infirmary); and AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB21, AB22, AB23, AB24, AB25) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned: 1.Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI. 2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices. 3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents. Lot 11: Lot 11 - Community Transport Journeys NHSG to and from patient homes - Banff Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Banff (Chalmers Hospital); and AB44, AB45, AB55, AB56, AB53) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned: 1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI. 2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices. 3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents. Lot 12: Lot 12 - Community Transport Journeys NHSG to and from patient homes - Elgin Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Elgin (Dr Gray’s Hospital); and IV30, IV31, IV36, IV32, AB38, AB37) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned: 1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI. 2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices. 3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents. Lot 13: Lot 13 - Community Transport Journeys NHSG to and from patient homes - Inverurie Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Inverurie (Inverurie Hospital and AB41, AB51, AB52, AB54) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned: 1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI. 2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices. 3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents. Lot 14: Lot 14 - Community Transport Journeys NHSG to and from patient homes - Peterhead Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Peterhead (Peterhead Community Hospital); and AB42, AB43) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned: 1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI. 2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices. 3.Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents. Lot 15: Lot 15 - Community Transport Journeys NHSG to and from patient homes - Kincardine Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes (as per indicative postcodes around Kincardine Community Hospital and AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB39) using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned: 1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI. 2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices. 3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents. Lot 16: Lot 16 - Community Transport Journeys Local and non-local journeys across NHS Grampian sites from ARI or NHS Grampian sites to patient homes not covered in Lots 10 -15 using community transport vehicles. This primarily includes day-time 8:30 – 16:30 planned: 1. Renal patient journeys to a NHS Grampian site for an appointment e.g. dialysis treatment. This will include Renal journeys from across NHS Grampian to and from local and non-local satellite Renal Units or Renal Unit at ARI. 2. Patient journeys from across Grampian to and from ARI or other non-local NHS Grampian sites or home e.g. hospitals, GP practices. 3. Patients being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents. Lot 17: Lot 17 - Specialist Vehicles from NHSG sites to and from patients' homes - Aberdeen Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment within Aberdeen and around Aberdeen Royal Infirmary ( ARI). These transfer journeys require “specialist” vehicles with two-person crews. Additional information: Further information is available in the specification and ITT Documents. Lot 18: Lot 18 - Specialist Vehicles from NHSG sites to and from patients' homes - Elgin Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment within Elgin and around Dr. Grays Hospital. These transfer journeys require “specialist” vehicles with two-person crews. Additional information: Further information is available in the specification and ITT Documents. Lot 19: Lot 19 - Specialist Vehicles from NHSG sites to and from patients' homes Local and non-local discharge from NHS Grampian sites to other NHS sites or patient homes within NHS Grampian catchment. These transfer journeys require “specialist” vehicles without clinical support. This includes: Patients with mobility or health challenges being discharged from hospital to maintain patient flow. Additional information: Further information is available in the specification and ITT Documents.
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