Locality and Intensive Family Support Services

Description

Providers of the Locality and Intensive Family Support Services will support the aims and objectives of the Services by: - Providing holistic, nurturing and relationship-based family support, where every child and young person is supported to achieve their full potential by adopting a strengths-based and rights-enabling approach that focuses on individual and family assets. - Supporting meaningful partnership working and collaborative problem solving by seeing families as experts in their own lives. - Listening to what families are saying, what they say they need and how they want to achieve it, and work in partnership with them to identify supports and solutions that can help. - Working with children, young people, their parents, brothers and sisters, and wider family members as appropriate, to provide practical and emotional support. This will include tailored intervention with holistic, wraparound scaffolding and provision of timely, responsive, and flexible supports to meet the individual needs of the whole family. - Committing to tackling financial exclusion and viewing families’ pressures and stressors through a poverty and trauma-informed lens, contributing to reducing social inequalities and helping families to connect with supports within their neighbourhoods. - Building on individual and family community networks, supporting long-term resilience and meaningful change to improve wellbeing and deliver positive, lasting outcomes for families that will allow them to confidently move on from the service. - Being empathic and enabling, by asking, ‘What will it take to keep this family together?’ and ‘What can I do to support this family today?’ - Providing support to every child, young person, and family to help them contribute positively to their communities throughout their lives. - Continuing to develop the service collaboratively with stakeholders and in particular by embedding the successful elements of the current service into a model of practice. This framework contract will run for four (4) years, commencing 28/06/2024 and ending on 27/06/2028. The council will have an option to extend the contract for a period of two (2) years and then also a further one (1) year, up to 27/06/2031. Extensions will be exercised by the Council serving notice to extend on the Bidder in accordance with the Council’s Terms and Conditions. Lot 2: Locality Family Support Services North East Glasgow Locality Family Support Service will support families with children from pre-birth up to their 12th birthday. To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will: - Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision. - Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions. - Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish. - Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives. - Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families. - Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review. - Develop and strengthen relationships with children, young people, and families. - Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives. - Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests. - Provide advice to families, and / or signposting to sources of information and advice when required. - Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary. Lot 3: Locality Family Support Services South Glasgow Locality Family Support Service will support families with children from pre-birth up to their 12th birthday. To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will: - Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision. - Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions. - Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish. - Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives. - Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families. - Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review. - Develop and strengthen relationships with children, young people, and families. - Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives. - Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests. - Provide advice to families, and / or signposting to sources of information and advice when required. - Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary. Lot 4: Intensive Family Support Service Glasgow Citywide The Intensive Family Support Service is citywide and supports families with young people from age 12 up until their 18th birthday. To assist the GCHSCP to deliver the Intensive Family Support Services, the Provider will work with the GCHSCP and will: - Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision. - Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions. - Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish. - Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives. - Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families. - Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review. - Develop and strengthen relationships with children, young people, and families. - Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives. - Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests. - Provide advice to families, and / or signposting to sources of information and advice when required. - Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary. Lot 5: Additional Family Support Services Lot 5 is in place to allow for allocation of any additional funding made available during the lifetime of the framework contract, to contract for additional family support type services, and for additional capacity where this cannot be met in Lots 1-4. Scope to be determined at time of call off. At the end of Year 3, Lot 5 only, will be re-opened. This will allow new entrants and providers previously unsuccessful in being awarded to the Framework to bid to be added to Lot 5. Advance notice of the Framework re-opening will be given via Public Contracts Scotland, Prior Information Notice eight weeks in advance of the anticipated re-opening dates. Additional information: Call offs are dependent on extra funding being made available throughout the period of the framework. Lot 1: Locality Family Support Services North West Glasgow Locality Family Support Service will support families with children from pre-birth up to their 12th birthday. To assist the GCHSCP to deliver the Locality Family Support Services, the Provider will work with the GCHSCP and will: - Provide early, effective support and intervention to families within a community setting, with holistic, wraparound provision. - Support children and young people to remain at home, with their families and within their community, delivering support via strengths-based assessments and interventions. - Work in partnership with all professionals and agencies involved with families to deliver flexible support services at the right time for families to help them achieve their goals and flourish. - Play a key role in Glasgow’s response to delivering an environment where every child and young person will be supported to achieve their full potential, and to contribute positively to their communities throughout their lives. - Help prevent needs escalating and reduce the need for statutory interventions, including admissions into Local Authority care, by providing a timely, responsive, and flexible support service to children, young people, and families. - Create a culture where those involved in a child or young person’s life respect, uphold and champion the rights of children and young people, as required within the UNCRC and supported in the findings of the Independent Care Review. - Develop and strengthen relationships with children, young people, and families. - Seek the views of the children, young people, and families in all aspects of their care, health, and wellbeing; ensuring these are heard, shared, and acknowledged by all those involved in their lives. - Create and support opportunities for children, young people, and families to participate in their community and to engage in experiences that meet their needs and help to develop their interests. - Provide advice to families, and / or signposting to sources of information and advice when required. - Support families to access financial and practical supports they are entitled to, and advocating on their behalf during any application processes, where necessary.