Awarded contract

4 suppliers have saved this notice.

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Buyer

Department for Education

Value

1,495,651 GBP

Current supplier

Route 101 Limited

Description

Provision of NICE CXone. This is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Permanent Secretary

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director General, Schools

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Operating Officer

Top Level Director

NHS Highland

328,136 GBP

Published 2 days ago

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