Awarded contract
Published
Rail Replacement Bus Services
4 suppliers have saved this notice.
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Current supplier
Arriva Merseyside
Description
Contract to provide a a fully comprehensive service for Rail Replacement Bus Services during both planned and unplanned disruptive events affecting the normal operation of MEL's timetabled rail services. Lot 1: To deliver an effective rail replacement bus service during both planned and unplanned disruptive events affecting the normal operation of Merseyrail's timetabled rail services which incorporated: • Disruptive Events • Minor and Major Planned Engineering Works • Ticket Acceptance during disruptive events • Ticket validation • Disruptive event response times • GPS tracked buses • Relevant route knowledge • Responsible for obtaining customer feedback/complaints during service.
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