Awarded contract

Published 19 days ago

Lincolnshire County Council Customer Contact Centre Telephony

2 suppliers have saved this notice.

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Buyer

Lincolnshire County Council

Value

399,222 GBP

Current supplier

GAMMA NETWORK SOLUTIONS LIMITED

Description

Provision of a hosted customer contact centre telephony service for Lincolnshire County Council, including implementation, ongoing support and associated digital communication services. The contract was awarded to Gamma Network Solutions Limited under the CCS Network Services 3 framework (RM6116, Lot 4b) using the Direct Award process for an initial 12-month term, with an option to extend for a further 12 months.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Dep Chief Exec/Exec Dir for Children's Services

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Executive Director for Place

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

32551100 - Telephone connections

32551000 - Telephone cables and associated equipment

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