Awarded contract

Published 6 months ago

BT408 - Customer Diagnostic (Westminster 2030 - Fit for the Future)

4 suppliers have saved this notice.

Looks like a fit? Save this tender and qualify it in Stotles

Buyer

Westminster City Council

Value

99,000 GBP

Close date

2026-01-13

Description

Westminster City Council has awarded the contract to deliver a Customer Diagnostic. Currently, customer contact is fragmented across multiple services and channels, creating duplication, inefficiencies, and inconsistent experiences. This diagnostic will assess the current customer contact landscape, identify opportunities for improvement, and define a Target Operating Model (TOM) for future customer experience.

Qualify tenders faster with AI summaries - see key details in the Stotles app

Product / service

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Contract structure

Lorem ipsum dolor sit amet. Ut fuga adipisci eum commodi enim qui eveniet iste ab ullam cupiditate.

Organisation mentioned

Qui porro unde et voluptatem impedit qui accusantium nisi qui ducimus rerum.

Supplier requirements

Quo omnis ipsa 33 maxime minus a omnis quia. Id aperiam sunt et dolor molestiae ad sint nemo aut omnis iste! Qui impedit cumque ad consequatur consequatur aut doloribus incidunt aut aliquid quia et omnis eaque.

Unlock AI summaries and buyer insights for free

Connect with key decision makers

Go beyond procurement contacts. Stotles gives you the decision makers that choose who gets the tender.

Director of Public Protection & Licensing

Second Level / Head of Service

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Head of Diversity & Inclusion

Third Level/Head of Service/Manager

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Unlock decision maker contacts.

Never miss a tender again

Get alerts, AI summaries and tools to qualify faster

Explore similar pre-tenders, open or awarded contracts

Browse open tenders, recent contract awards and upcoming contract expiries that match similar CPV codes.

Awarded

AM_1422 Creative Bootcamp ARTS Mexico

British Council

36,450 GBP

Published a day ago

Awarded

Transport Technical and Professional Services Framework

West Yorkshire Combined Authority

75,000,000 GBP

Published a day ago

Awarded

Carmarthenshire's Ten Towns Programme

Carmarthenshire County Council

65,000 GBP

Published 3 days ago

Awarded

GMCA1938 Modern Work Experience - Employer Engagement

Greater Manchester Combined Authority

140,000 GBP

Published 3 days ago

Awarded

Professional, Design and Construction Related Services Lots 1 - 6

Sunderland City Council

18,500,000 GBP

Published 6 days ago

Awarded

LAT - Energy Advisor and Procurement Services Consultant Framework

Leigh Academies Trust

40,000,000 GBP

Published 8 days ago

Awarded

Copywriting Framework (LSHW.002.2026)

Life Sciences Hub Wales Ltd

36,000 GBP

Published 8 days ago

Awarded

Supported Housing Needs Assessment

Sefton Metropolitan Borough Council

50,000 GBP

Published 9 days ago

Awarded

COV - CX Licensing Data Remediation

Coventry City Council

45,000 GBP

Published 10 days ago

Explore top buyers for public sector contracts

Discover open tenders, contract awards and upcoming contract expiries of thousands of public sector buyers below. Gain insights into their procurement activity, historical purchasing trends and more.

Peterborough City Council HM Land Registry (HMLR)An Garda Síochána Forth Valley College Reigate and Banstead Borough Council Durham Aged Mineworkers Homes Association Northampton Academy Bedford High School Pooles Park Primary School Hockley Parish Council

Explore over 15,000 buyers