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Awarded contract

Published

People Services Target Operating Model (TOM)

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Buyer

NHS England

Value

750,000 GBP

Current supplier

KPMG LLP

Description

To standardise, automate, and consolidate the NHS people services through the development of a Strategic Outline Business Case (SOC) and a Target Operating Model (TOM) options appraisal. This initiative aims to address the current fragmented and highly transactional nature of HR services across NHS providers, where inefficiencies such as duplication, manual processes, and a lack of technology use result in reduced productivity, poor staff experience, and increased operational costs.

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Chair

Vice/Deputy Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Deputy Chief Executive Officer

Deputy/Assistant Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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