Awarded contract
Published
HH282-25-SBS Solution Care
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Description
NHS Highland requires continued support and maintenance for the Netcall communication systems used across multiple service areas, including ContactPortal, Voicemail, Contact Centres (such as PBS, Dental Helpline, and Estates Helpdesk), Notify Confirmer for major incident and emergency team call-outs, Notify Outpatient Appointment Reminders, and Auto Attendants. Lot 1: NHS Highland requires continued support and maintenance for the Netcall communication systems used across multiple service areas, including ContactPortal, Voicemail, Contact Centres (such as PBS, Dental Helpline, and Estates Helpdesk), Notify Confirmer for major incident and emergency team call-outs, Notify Outpatient Appointment Reminders, and Auto Attendants.
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