ICT operations contract

Description

The contest is for the complete and general delivery of IT operations and related services for Medietilsynet. Medietilsynet's goal is a cost efficient service contract with a qualified, robust, and suitable tenderer, so that Medietilsynet is able to carry out its assignments. The tenderer must provide good services with the correct and documented quality, and with good reports so that Medietilsynet can follow-up deliveries, quality, and security in an efficient way. Medietilsynet is an organisation that has continual changes and development. It is therefore a requirement that the tenderer's operating systems have a high degree of scaleability, that they are mainly standardised services based on standard products with as little specially developed adaptations as possible, and that the tenderer's operating system is continually being improved. Lot 1: The aim of the contract is to have an IT operations service with the correct service level, a secure ability to deliver, sufficient scaleability as regards the contracting authority's needs and requirements, correct and documented provided quality in accordance with the agreed service level and other requirements, minimal vulnerability and risk exposure through good IT security, so that risks that threaten confidentiality, integrity, and availability are dealt with. Medietilsynet currently has an equivalent contract for IT operating services, which expires in spring 2024. The value of the procurement is estimated to be over the EEA threshold. The value is an estimate and is not binding for the contracting authority. See the procurement documents for further information. Lots/groups Tenders cannot be submitted for parts of the assignment, and alternative tenders are not allowed. The contracting authority considered dividing the assignment but has decided that it is not suitable for this type of procurement. The Norwegian Government's Standard Contract (SSA-L). The contract is expected to signed on 2023-12-18. The procurement will be regulated by the attached contract, SSA-L. The contracting authority expects that the tenderer studies the contractual terms and makes the required internal clarifications in such a way that a contract can be signed if awarded.