Open tender

Published

QQ25/019 Provision of an Out of Hours Repairs Call Centre

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Value

30,000 GBP

Close date

2026-01-28

Description

Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law. The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.

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