Awarded contract
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Outsourced IT Service Desk
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Description
The agency aims to contract with 2 economic operators in priority order to provide an outsourced IT service desk service including audio-visual support for the EMA and its stakeholders. Services are to be provided at the agency’s new location in Amsterdam; however knowledge transfer will take place at the agency’s current location in London during the course of 2018. Outsourced IT service desk.
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