Application service providers

Description

Fjellinjen is facing several challenges in the future. One of the focus areas is self-service customers. Approx. 25 000 of the approx. 600 000 agreement customers are currently using our App. Native. The customer experience must be perceived and function as an App. for the end-user. The app must also enable the end-user to work offline or on low-qulity network. Our customers will not be needing the App. when using PWA, store or google play. This is simplifying the procedure for our end-users. PWA will also enable the customers to add the programme/the shortcut they are finding most useful on the home monitor, without the problems that may occur when using an App. store (google play/app. store). Our customers will by this also get a system that works on all digital media and browser selections. Fjellinjen is facing several challenges in the future. One of the focus areas is self-service customers. Approx. 25 000 of the approx. 600 000 agreement customers are currently using our App. Native. The customer experience must be perceived and function as an App. for the end-user. The app must also enable the end-user to work offline or on low-qulity network. Our customers will not be needing the App. when using PWA, store or google play. This is simplifying the procedure for our end-users. PWA will also enable the customers to add the programme/the shortcut they are finding most useful on the home monitor, without the problems that may occur when using an App. store (google play/app. store). Our customers will by this also get a system that works on all digital media and browser selections. Fjellinjen considers this a future oriented and important effort. The system must function for all users, independent on choice of browser and must be suitable for all media: Desktops, mobile telephones and tablets. A service provider with the total responsibility for the assignment is required, in such a way that Fjellinjen has only ONE contractual partner. Fjellinjen can store sensitive information and has thus stringent demands to security. GDPR-Compliance is a vital part of Fjellinjen's operations.