Patient Advice and Support Service for NHS Scotland

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Buyer

NHS National Procurement

Value

4,319,192 GBP

Current supplier

Citizen's Advice Scotland

Description

Provision of the Patient Advice and Support Service (PASS) as described in Section 18 of the Patient Rights (Scotland) Act 2011 (asp 5). Lot 1: The Patient Advice and Support Service is an independent service which provides free, accessible and confidential information, advice and support to patients and members of the public regarding NHSScotland healthcare. The contractor will provide and/or co-ordinate a consistent service to patients and other members of the public where those affected wish to give feedback or comments or raise concerns or complaints about NHS services in Scotland.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of National Procurement

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Head of Procurement

Second Level / Head of Service

NHS Wales - Shared Services Partnership

668,335 GBP

Published 2 months ago

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CPV Codes

85312310 - Guidance services

85312300 - Guidance and counselling services

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