Customer Workstream Leadership - West Midlands Bus Franchising Programme

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Buyer

West Midlands Combined Authority

Value

97,346.94 GBP

Current supplier

Constellia Public Ltd

Description

Workstream of the West Midlands Bus Franchising Programme. The services include project management leadership of the Customer Workstream, customer experience design support, stakeholder and customer engagement strategy support, governance reporting, decision-making paper coordination, risk management support, business analysis support and preparation for Day 1 customer-facing operations under the bus franchising programme. The contract covers up to 120 consultancy days over a three-month period. Delivery will be provided on a flexible hybrid basis, with attendance at WMCA/TfWM sites and relevant meetings where required.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Interim Executive Director TfWM

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

The Mayor

Unspecified

West Midlands Combined Authority

87,400.94 GBP

Published 10 days ago

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CPV Codes

72224000 - Project management consultancy services

72224200 - System quality assurance planning services

72224100 - System implementation planning services

72220000 - Systems and technical consultancy services

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