PR2176 - Review of Guidance Documentation 2023
Published
Description
PHSO have developed and published a range of public facing documents. Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to. Each of these have been in existence for a number of years. We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy.
Timeline
Award date
a year ago
Publish date
a year ago
Buyer information
Parliamentary and Health Service Ombudsman
- Contact:
- Matthew Rudder
- Email:
- matthew.rudder@ombudsman.org.uk
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