Awarded contract
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Software package and information systems
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Description
Contract award notice. Contract award notice. Hanover on Call (HOC) is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes: — Alignment with Hanover's telephony and data centre infrastructure requirements as we relocate our office in 2018; — Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team; — It future proofs the service to enable the service to expand to provide services to 3rd parties.
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