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Awarded contract

Published

Invitation to tender for Independent Review Service for Customer Complaints

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Buyer

Public Services Ombudsman for Wales

Current supplier

CH&I ASSOCIATES LTD

Description

The Public Services Ombudsman for Wales is inviting tenders for the provision of an Independent Review Service for Customer Complaints (IRSCC). The successful tenderer will independently review service user complaints about the service PSOW has provided. These are complaints that the service PSOW has provided does not meet its published service standards.

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CPV Codes

75110000 - General public services
75112000 - Administrative services for business operations
75111000 - Executive and legislative services
75100000 - Administration services

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