Satellite communications equipment

Description

In order to continue operation and expand the use of Mobile Satellite Services (MSS), DALO intends to purchase terminals and subscriptions to support personal communication for the Danish Defence. The framework agreement also contains accessories, spare parts, services as helpdesk, repair function and training. The communication is call based as well as data traffic. It is forseen that the data based communication will increase going forward as the satellite operators plan to expand the communication and data capacity substantially within the period of the framework agreement. The subscriptions must support different use patterns. The terminals will mainly be used as back‐up or for emergency services. Therefore the volumen of the traffic (voice and/or data) is low. The service shall as well support intense traffic in remote areas with weak infrastructure, including the arctic area. The terminals can be both personal wearable phones with small weight and long battery time as well as fixed mounted terminals for i.e. navy vessels. The satellite connection may also be in the form of a communication hub, connecting to other devices like smart phones or computers. The satcom device may also be connected to a VHF or UHF tactical radio to extend the range via a commercial satellite connection. The supplier shall be able to manage subscriptions with short activation and de‐activation time. It shall be possible for designated people from Danish Defence to monitor voice and data traffic for individual subscriptions and to introduce limits for traffic with alarm settings. The management service may be web based and shall be avalable 24 hours a day, 7 days a week. The management service shall include information of the operational status of the satellite communication service. Due to the nature of satellite based communication, the subscription and capacity requirements will be different for the low orbit satcom compared to the geostationary satcom. The terminals and subscriptions described in this tender are to be used in both International Operations (INTOPS) as well as National Operations (NATOPS). The use patterns various from low planned traffic to intense traffic for both voice based communication and data communication. Voice based communication and data communication shall be routed to the Danish defence internal communication network through dedicated connections and should, where possible, not be routed via the Public Switched Telephone Network (PSTN). In this setup a simpler control of cost and quality may be achieved. The access point for the satellite operator connection to the dedicated connection shall be located in a NATO country. Following catagories is part of the framework agreement: — oroducts: terminals, SIM‐cards, devices, accessories and spare parts for new and for existing equipment, — subscriptions: voice and data subscriptions, subscription management tool and satellite tracker management tool, — services: helpdesk, repair function and training.