EIB - Advisory Services in the field of Facilities Management (FM) and Real Estate (RE)

Description

The aim of this call for tenders is to procure facilities management-expert and real estate-expert external advisory and consultancy services; the advisory and consultancy contracts resulting from this call for tender with external providers should aim at making sure that the Buildings Management Office Division (BMO) provides its support in the most efficient manner and brings added value to the facilities services delivered by the Building and Logistics Department (BLD) as a whole. In other words, the consultancy and advisory contracts included in this procurement procedure will assist BMO in meeting its mission goals and improve BLD’s performance as an ‘internal FM services provider’ within the EIB. This lot covers support to BMO Division mainly during the execution/performance phase of the contracts and globally during the delivery of services to end-users and aims at ensuring that the actual provision of facility services reaches the required effectiveness and efficiency — regardless of it being delivered in-house or outsourced. In this context, stages like planning, monitoring and control must be fully covered by this lot. This lot also covers other transversal services across BLD, providing support to BMO Division within broad horizontal policies such as the framework of quality and environmental assurance systems (definition, implementation, audit, control, and continuous improvement). This lot also encompasses reporting and document management.