Awarded contract

Published 2 years ago

Unified Comms and Contact Centre - Telephony

2 suppliers have saved this notice.

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Buyer

WHG

Value

357,882 GBP

Current supplier

Social Telecoms CIC

Description

This is an awarded opportunity. Unified Comms and Contact Centre - Telephony. An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Connect with key decision makers

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Group Chairman

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Group Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Director of IT

Top Level Director

Leicester City Council

548,296 GBP

Published 3 days ago

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CPV Codes

51300000 - Installation services of communications equipment

48000000 - Software package and information systems

51340000 - Installation services of line telephony equipment

51330000 - Installation services of radiotelephony apparatus

51320000 - Installation services of radio and television transmitters

51310000 - Installation services of radio, television, sound and video equipment

51000000 - Installation services (except software)

48900000 - Miscellaneous software package and computer systems

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