Awarded contract

Published 7 months ago

Wakefield Council Contact Centre Telephony Solution

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Buyer

Wakefield Council

Value

709,010 GBP

Current supplier

WCL (UK) LIMITED

Description

This solution will enable us to enhance communication and collaboration across all departments, ensuring that we can respond to customer enquiries swiftly and effectively. By adopting this solution, Wakefield Council aims to deliver an exceptional customer experience, streamline operations, and support the diverse needs of our community. Our new solution will not only address current communication challenges but also position us to adapt to future growth and evolving customer expectations.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

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+44 01234 567 890

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Top Level Director

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+44 01234 567 890

Corp Dir Regeneration Environment Economic Growth

Top Level Director

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