Awarded contract

Published 3 years ago

Workforce Management for Contact Centre

4 suppliers have saved this notice.

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Buyer

Buckinghamshire Council

Value

81,710 GBP

Current supplier

INVISION SOFTWARE LTD

Description

WFM tool to support the Council's contact centre management team to better forecast, plan and optimise team resources to manage customer demand.

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Product / service

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Contract structure

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Organisation mentioned

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Supplier requirements

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Chief Executive

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director Communities

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Corporate Director Adults & Health

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

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